TOPIC 5

Topic 5

 1) The islamic principles of excellent hospitality services and fulfilling the needs of guest
      -Treat/Hospitality
        -Give a good service
        -Always be polite
      -Attire 
        -Wear proper attire when treating guest
        -Always cover your aurah when dealing with guest
      -Manner
        -Always give a good smile
        -Respect the culture of the guest.
      -Services 
        -Prepare halal food and beverage
        -Prepared an accommodation based on Islam.

2) An appropriate Islamic hospitality attitude and values in dealing with collegues, guest and customers.
   -TRUST
   -RESPONSIBILITY
   -SINCERE
   -DEDICATION
   -DISCIPLINE
   -TEAMWORK
   -RESPECT